products (general)

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What is your policy on returns of custom designs?

We will work with you during the development phase of your custom project to make sure it is exactly what you want, however to be clear - there is no returns of custom designs or of 'stock' pedals with modifications you have ordered. The sole exception to this is where is allowed for under EU regulations covering 'fitness of purpose'. More positively - while PSS is a business, our goal is to make cool stuff that helps people create good music.

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Does Prophecysound offer discounts for endorsement deals?

Although we might sometimes make donations to our musical friends or to worthy causes, Prophecysound does not offer free or discounted pedals in exchange for an endorsement. The best 'endorsement' of our products is that working musicians are willing to spend their hard-earned money on them.

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